Jollibee Colon has always been the go-to place for a typical person living in Cebu whenever your happen to be the busiest place in Cebu, Colon.
One good thing about their amenities is the fact that they have a playing area for children. They have the best location in Colon, just near the crossing section and just after one of the most popular department store and grocery, Gaisano Metro. They have two stories to cater hungry customers and they have enough crew to serve.
The place was also special to me because during the early days of Jollibee in Cebu, this is where my mother took me during my highschool graduation and boy was I so happy back then.
There is however something dreadful about the place. It is a haven of thieves and "Salisi Gang". One should be very careful and be very watchful of their belongings.
My Experience:
My daughter and I went to Colon on January 2 to buy my baking needs. When hunger strikes, I decided to bring my daughter to Jollibee Colon since my daughter loves their Burger Steak and she likes to watch the older kids as they play in the play area.
The crew brought us upstairs on a table just near the airconditioning unit and the stairs. While eating, a female crew went near us but she was called by another crew. A few minutes later a male crew was cleaning the floor and he stroke the mop so hard that the water from the mop kept on hitting me. I got so distracted by it. To top ot off my daughter kept on moving and wanted to move away from where we are sittng and wants to go near the airconditioning unit which is just next to me. I was stupid enough to place my bag on an empty chair which was also next to me while I go after my daughter. Suddenly, I notice that my bag was no longer in the chair. I tried to run after whoever it was that took my bag. I went to the guard who was watching the entrance way. I asked him if they can check the CCTV as I can recognize the bag if they let me see the CCTV footage. The guard refused because he said they only have two CCTVs in the store, on focusing on the cashier's area and another just near the stairs, they do not have any CCTVs upstairs and that I was not the first victim of the gang. I had to make a seen for the guard to call the manager but even the manager will not let me see their CCTV. I had to ask them to call the police and when the police arrived and asked for the CCTV footage they still will not cooperate.
Imagine, I was not the first victim and they have not installed any precautions? They knew that in Colon, a lot of theives and criminals dwell. A lot of people especially those with children would prefer to come to Jollibee because of the play area and they have not made any efforts to ensure the safety of their customers? No wonder it was so easy for criminals to go in and out of the place, they know that if they steal something, they will never be caught.
Yes, there was a negligence on my part for putting my bag down so I can eat instead of clutching it with me all the time but the management of Jollibee should also have tried to make sure that their customers would feel safe inside their establishment. I bet the theif or the thieves knew that there isn't much CCTVs in Jollibee because in McDonald's Colon which is located just across the street, one can definitely see several CCTVs watching over the customers despite how small their vicinity is. I can put my bag in my table and eat properly at McDonald's but Jollibee Colon expects you to hold on tight to your belongings.
From that day forward, I would often think twice before going to Jollibee and I have never set foot in Jollibee Colon anymore.
